Privacy Policy

1.Who we are

Skróts is a global technology and growth company founded in 2013, headquartered at Majestic Mansion, Shyamlal Building, Begumpet, Hyderabad, Telangana, India – 500016, with operations in India, the United States, and the United Kingdom. We are the data controller responsible for the personal information processed through the Website. For any privacy-related questions, contact us at connect@skrots.com.

2.Scope of this Policy

This Policy applies to the Website and to communications you have with us through it (such as contact forms, proposal requests, email, and phone). It does not apply to third-party websites we link to, or to services we deliver under a separate written agreement, which may be governed by additional privacy terms.

3.Information we collect

We collect the following categories of information:

• Information you provide — When you submit our contact form or request a project proposal, we collect your name, email address, and message, and (for project enquiries) optionally your phone number, company name, and the service you are interested in.
• Communications — Records and content of correspondence when you email, call, or otherwise contact us.
• Automatically collected data — When you visit the Website, our servers and analytics tools automatically record technical information such as your IP address, browser type, device and operating system, referring pages, pages viewed, links clicked, and the dates and times of access.
• Cookies and similar technologies — See the "Cookies and analytics" section below.

We do not intentionally collect sensitive personal data (such as government identifiers, financial account or card numbers, health, or biometric data) through the Website, and we ask that you do not submit such information via our forms.

4.How we use your information

We use your information for the purposes below. Where applicable law (such as the UK/EU GDPR) requires a legal basis, we rely on your consent, our legitimate interests in operating and promoting our business, the performance of a contract with you, and compliance with legal obligations.

• To respond to your enquiries, prepare proposals, and provide the services you request;
• To operate, maintain, secure, and improve the Website and our services;
• To analyse usage and understand how visitors interact with the Website;
• To send you information you request and, where permitted, relevant updates about our services (you can opt out at any time);
• To detect, prevent, and address fraud, abuse, spam, security incidents, and technical issues;
• To comply with legal obligations and to establish, exercise, or defend legal claims.

5.Cookies and analytics

The Website uses cookies and similar technologies to function correctly and to help us understand usage. These fall into the following categories:

• Strictly necessary — Required for the Website to operate, such as remembering your light/dark theme preference. These do not require consent.
• Analytics and performance — We use Google Analytics 4 (provided by Google) and Microsoft Clarity (provided by Microsoft) to collect aggregated, pseudonymous usage statistics. Microsoft Clarity may additionally capture interactions such as mouse movements, clicks, scrolls, and heatmaps to help us improve the usability of the Website.

You can control or block cookies through your browser settings. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. For more information, see Google’s Privacy Policy and the Microsoft Privacy Statement.

6.How we share your information

We do not sell your personal information. We share it only in the following circumstances:

• Service providers and sub-processors — Trusted third parties who help us operate the Website and our business, including our website hosting provider, our email/SMTP delivery provider, and our analytics providers (Google and Microsoft). They may process your data only on our instructions and for the purposes we specify.
• Legal and safety — Where required by law, regulation, legal process, or a governmental request, or where necessary to protect the rights, property, or safety of Skrots, our users, or others.
• Business transfers — In connection with, or during negotiations of, any merger, acquisition, financing, or sale of company assets, in which case this Policy will continue to apply to your information.
• With your consent — For any other purpose disclosed to you at the time you provide the information.

7.International data transfers

Because we operate globally (including in India, the United States, and the United Kingdom), your information may be processed in, and transferred to, countries other than the one in which you reside, which may have different data-protection laws. Where such transfers occur, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses, as required by applicable law.

8.Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal, tax, or reporting obligations, or to establish, exercise, or defend legal claims. Enquiry data is typically retained for the duration of our engagement with you and for a reasonable period afterwards, after which it is deleted or anonymised.

9.Data security

We implement reasonable technical and organisational measures to protect your information, including encryption of form submissions in transit (HTTPS/TLS) and access controls limiting who can view enquiry data. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

10.Your rights

Depending on where you live, you may have some or all of the following rights in relation to your personal data:

• the right to access the personal data we hold about you;
• the right to request correction of inaccurate or incomplete data;
• the right to request deletion of your data;
• the right to object to or restrict certain processing;
• the right to withdraw consent where processing is based on consent; and
• the right to request a copy of your data in a portable format.

To exercise any of these rights, email us at connect@skrots.com. We will respond within the timeframe required by applicable law. If you are in the UK or EU, you also have the right to lodge a complaint with your local data-protection authority. If you are in India, you may have additional rights under the Digital Personal Data Protection Act, 2023.

11.Children’s privacy

The Website is intended for a general business audience and is not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

12.Third-party links

The Website may contain links to third-party websites, including client and partner sites and social-media platforms. We are not responsible for the content or privacy practices of those sites, and this Policy does not apply to them. We encourage you to review the privacy policies of any third-party site you visit.

13.Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision, and any material changes will be posted on this page. Your continued use of the Website after changes take effect constitutes acceptance of the revised Policy.

14.Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at connect@skrots.com, or by post at Skróts, Majestic Mansion, Shyamlal Building, Begumpet, Hyderabad, Telangana, India – 500016.